SHIPPINGS & RETURNS

At Handmade Epoxy Resin Art by Nelia, every product is handmade with care and attention to detail. We carefully package each order to help protect your resin creations during delivery.

Delivery Throughout South Africa

We offer courier delivery anywhere in South Africa. Courier fees are payable by the customer and will be confirmed before the order is finalised.

Delivery costs and estimated delivery times may vary depending on your location, the courier service and the size of your parcel.

Order Processing and Delivery

As our products are handmade, preparation times may vary depending on the item and whether it is a custom order. We will communicate the expected processing and delivery times when confirming your order.

Please ensure that your delivery address and contact details are correct when placing your order.

Shipping Enquiries

If you have any questions regarding delivery or shipping costs, please contact Handmade Epoxy Resin Art by Nelia before placing your order.

Thank you for supporting our small handmade business!

Each item from Handmade Epoxy Resin Art by Nelia is handmade, making every creation unique.

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with photographs of the product and packaging so that we can assess the matter and assist you.

As our products are handmade, we encourage customers to carefully review product descriptions, colours and specifications before placing an order.

Custom-made and personalised products may be subject to specific return conditions. This does not affect any rights you may have under applicable South African consumer protection laws.

Please contact us directly to discuss any concerns regarding your order.